30-Day Return Window

Customers may request a return within 30 days of receiving their order.

To qualify for a return, items must be unused, in their original packaging, and in the same condition as received.

Non-Returnable Items

For hygiene and safety reasons, certain beauty and personal care products may not be eligible for return once opened or used.

Products showing signs of use, damage caused by misuse, or missing original packaging may not qualify for a refund.

Damaged or Incorrect Orders

If you receive a damaged, defective, or incorrect item, please contact our support team within 7 days of delivery.

Please include your order number and clear photos of the issue so our team can assist you promptly.

Refund Processing

Once your return is received and inspected, we will notify you regarding approval or rejection of your refund.

Approved refunds are typically processed within 5–10 business days to the original payment method.

Late or Missing Refunds

If you have not received your refund, please check with your bank or card provider first, as processing times may vary.

If you still require assistance, please contact our support team.